Users

The Users page allows you to manage team members and control access to your WAF management portal. You can invite users, assign roles, and manage their access status.

Screenshot: Users page showing team members table

Accessing the Users Page

1. Navigate to Users from the main sidebar menu
2. You'll see all team members in your organization

Key Features

User Roles

Admin

• Full access to all features
• Can manage users, settings, and configurations
• Maximum of 3 admins per organization

Viewer

• Read-only access to Dashboard and Logs
• Cannot modify settings or manage users
• Unlimited viewers allowed

Admin Limit

• Maximum: 3 admins per organization
• Display: Shows "X of 3 admin slots used" at the top of the page
• Restriction: Cannot add more admins once limit is reached

Adding Users

Steps

1. Click "Add User" button (top right)
2. Enter the user's email address
3. Select role (Admin or Viewer)
4. Click "Add User" to send invitation

Requirements

• Valid email address format
• Email must not already exist in the organization
• Admin role only available if under the 3-admin limit

Screenshot: Add user form

User Status

Active (Verified)

• User has accepted invitation and can access the portal
• Green badge indicator

Pending

• Invitation sent but not yet accepted
• Yellow badge indicator
• Can resend invitation by clicking email and selecting "Resend Invite"

Disabled

• User account is temporarily disabled
• Gray badge indicator
• User cannot access the portal

User Table Information

The table displays:

• Name: User's full name or email username
• Email: Clickable email address
• Role: Admin or Viewer badge
• Status: Active, Pending, or Disabled
• Last Login: When user last accessed the portal

User Actions

Enable/Disable User

• Click "Enable" or "Disable" button in Actions column
• Disabled users cannot access the portal
• Use to temporarily restrict access without deleting

Delete User

• Click "Delete" button in Actions column
• Confirmation required before deletion
• Warning: This action cannot be undone

Resend Invitation

• Click on user's email address to select
• Click "Resend Invite" button (only visible for pending users)
• Sends a new invitation email

Best Practices

1. Role Assignment: Assign Admin role only to trusted team members who need full access
2. Admin Limit: Plan admin assignments carefully due to the 3-admin limit
3. Regular Review: Periodically review user list and remove inactive users
4. Disable vs Delete: Use Disable for temporary access restrictions, Delete for permanent removal

Troubleshooting

Can't add admin?

• Check if you've reached the 3-admin limit
• The limit indicator shows how many admin slots are used

User not receiving invitation?

• Check email address is correct
• Use "Resend Invite" if invitation was sent previously
• Verify email didn't go to spam folder

Can't see Add User button?

• Only Admins can add users
• Viewers have read-only access

For more information, see the Overview Guide.