Onboarding

Zergaw CloudStack provides a streamlined onboarding experience that enables customers to quickly access and manage their cloud infrastructure.

There are two primary ways to obtain an account on the Zergaw CloudStack IaaS platform:

1. Billing Portal (through our automated billing portal) or
2. Support & Sales Personnel (via manual registration process with our sales and customer support team)

1. Billing Portal

Customers can sign up through our billing portal to create and manage their cloud resource allocations. To begin, users must register an account on the billing portal and complete the KYC verification process.

Once verified, customers can explore a wide range of compute, storage, and networking offerings, design their preferred cloud environment, and add the selected resources to their cart, then proceed to the checkout process for payment.

After checkout, the system automatically provisions a dedicated tenant on the Zergaw CloudStack IaaS platform and sends login credentials via email or SMS. This automated workflow delivers a fast, transparent, and fully self-service onboarding experience.

The guide for the billing portal has been well documented in the following page Billing | Read more

2. Support & Sales Personnel

Alternatively, customers may obtain a tenant through manual account creation process by contacting our customer support or sales team via their preferred communication channel.

After requesting a quotation for their desired resource requirements and confirming the order, payment is processed and a dedicated tenant is provisioned.

Access credentials and relevant information are then securely shared with the customer. This method is ideal for organizations with specialized or custom needs, providing personalized assistance throughout the onboarding process.